QSR Product Consulting

Your digital
should drive
real revenue.

I help restaurant brands build guest-facing digital products that convert — and the product teams that can keep shipping them.

Work With Me See how I can help
$1B+
In digital sales unlocked across QSR brands
18+
Ordering platforms launched across major national QSR brands
130%
Average increase in digital sales YoY across brands I've led

The operator
perspective
most consultants lack.

15 years inside QSR — not advising from the outside. I've sat in the executive seat managing iOS, Android, web ordering, loyalty, fraud, and back-of-house systems simultaneously, across franchised networks with thousands of locations. I know where guests drop off, where revenue leaks, and what actually moves the needle on conversion and repeat visits.

Product Strategy & UX Optimization
I identify gaps in ordering flows, guest experiences, and digital funnels — then build the product strategy to close them. Every recommendation ties back to a measurable sales or retention outcome.
ML & Delivery Intelligence
I've implemented machine learning models that personalize offers, predict guest behavior, and optimize fulfillment timing — reducing friction from tap to delivery.
Menu Systems & AOV Optimization
I understand how menu tools work end-to-end — from backend configuration to guest-facing display. I use that knowledge to architect menus that drive upsells, increase average order value, and reduce ordering friction.
Multi-brand, Multi-market Execution
18+ platforms launched across the U.S., Canada, and international markets — navigating franchise dynamics, local regulations, and diverse consumer behavior at scale.

Two ways
to work together.

Whether you need a fast diagnostic or an ongoing strategic partner, I work the way QSR brands actually operate — fast-moving, cross-functional, and always tied to the calendar.

Engagement
QSR Digital Audit
2–3 week engagement · Starting at $3,500

A focused review of your guest-facing digital experience delivered as a prioritized roadmap — what to fix, what to build, and what to stop doing.

  • Ordering funnel gap analysis & conversion review
  • Menu architecture & AOV optimization assessment
  • UX flow assessment to identify revenue leaks
  • App store performance & ratings analysis
  • Loyalty, personalization & ML opportunity assessment
  • Fraud and payment risk surface review
Retainer
Fractional Head of Product
Monthly retainer · Starting at $2,500/mo

Embedded product leadership without the full-time overhead. I work alongside your team as a strategic partner — driving product strategy, optimizing for sales, and building the team to sustain it.

  • Product strategy & roadmap prioritization
  • Menu system optimization & AOV strategy
  • Sales flow optimization & UX gap closure
  • ML & personalization integration guidance
  • PM team structure, hiring & mentorship
  • Stakeholder alignment & exec communication

Built for brands that are serious about digital.

Regional & National QSR Chains
Building or rebuilding digital ordering, loyalty, or your product team. You need executive-level product thinking without the full-time hire.
Restaurant Tech Startups
You've built the technology. You need an operator's lens — someone who knows what chains will actually buy, integrate, and sustain.
PE-Backed & Expanding Brands
Under pressure to show digital growth or entering new markets. You need a credible plan fast — not a six-month discovery phase.

QSR digital is its own discipline. It's a category with real constraints — franchise relationships, drive-thru timing, POS integrations, promotional calendars, and guests who are hungry and impatient.

Most consultants bring a playbook built for a different context. I bring the context itself — the product strategy, the UX instincts, the ML experience, and the operator judgment to know which levers actually move revenue in this industry.

I take a small number of engagements at a time. If the timing is right, let's talk.

Selected case studies.

View all work →

Real problems. Real decisions. Real outcomes. A look at how the work actually gets done.

Jack in the Box · iOS & Android
From 2.6 to 4.8 — rebuilding a broken app into one guests love.
2.6 → 4.8 rating 90% checkout conversion 50% faster ordering
Read case study →
Tim Hortons · RBI · Gaming Platform
Canada's most beloved contest, taken fully digital — in 7 weeks.
1.7M new users — goal was 1M 41% digital sales #1 app in Canada
Read case study →
Popeyes · RBI · Offer & Promo System
Fixing a broken promo flow — and unlocking 150% more conversion.
3.36% → 9.82% conversion 42K → 139K offers redeemed 40% drop in support contacts
Read case study →
Ready to make your digital work harder?

Let's start with a 30-minute conversation. No pitch deck — just a direct talk about where you are and what you're trying to build.

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